Appeal procedures
Stakeholders have the opportunity to lodge a concern or an objection against a (draft) decision of the NVAO. Following this internal procedure, an external appeal may also be submitted.
Through these procedures, the NVAO ensures that decisions can be reviewed and, where appropriate, reconsidered, thereby safeguarding due process, transparency and legal certainty for all parties involved.
COMPLAINTS PROCEDURES
It is possible that you are not satisfied with the working methods of the NVAO or one of its employees, including persons working under the responsibility of the NVAO, such as panel members. In that case you can lodge a complaint.
Everyone has the right to file a complaint.